M
Jan 16, 2014

How to get USB hub to work?

I found an apparently new USB hub sitting in the supply closet at my office, but when I plugged it in, it doesn’t work. Any troubleshooting ideas?

e
01/17/2014

It’s most likely a power issue. Try a different USB port . Sometimes that is enough to work. Sometimes not. If not, you may have to try a different hub that has an external AC adapter. You might want to double-check and see if this hub is meant to be external powered and is missing the power supply.

01/17/2014
I'd check it on another machine, and also check the manufacturer's site to see if there's an FAQ or other support document. There may also be a discussion forum or support email you can use to get some ideas on why it's not working.
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