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zivia
Nov 20, 2013

Get Grey Bar across screen when using Polaris Viewer

When I view documents on my Samsung Galaxy S3 using Polaris Viewer 4.0 I get a wide grey bar across the middle of the screen that makes it too difficult to read the document. Does Polaris do this to get you to buy the paid version? Is there a way to get rid of the grey bar? I'm really mad because I can't get rid of the program on my computer and I can't use it properly!

 

Thanks for your help.

jimlynch
11/20/2013
I am not sure why you are seeing that. But here are two support links for Polaris that might be of use:

Polaris User Guide
http://www.polarisoffice.com/en/guide.asp?PCOption=0

Polaris Contact Us
http://www.polarisoffice.com/en/default.asp

To contact Polaris, go to the URL above click on Support then click on Contact Us. A menu will popup and you can send them your question.
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