H
HMMITCHELL
Oct 06, 2013

iPhone 4 - Error, "Cannot Get Mail The connection to the server failed."

Does anyone know how to fix this issue? I've tried restarting phone and changing http to "auto" on connecting. And, I DID go through the update when it came out, but have not had issues with getting mail until a couple of days ago.
a
ablake
10/10/2013

I think this may be an iOS 7 related issue, at least if you are using Gmail. I know some people have been having trouble accessing Gmail from iPhones for months, since Google apparently ceased support of activesynch/exchange at the end of January. You didn’t specifically mention that it was Gmail, so I’m making an assumption based on the number of people who have had an issue. You might want to try accessing your email through your browser and see if that works.   

a
ablake
10/10/2013

I did a little more looking around, and found this thread about iOS7 and push Gmail that you might find useful. http://forums.macrumors.com/showthread.php?t=1603501

jnaze
10/10/2013
This forum is worth checking out. A few folks have posted the solutions that worked for them when they got this same error:

https://discussions.apple.com/message/21453883#21453883

I've also pinged a few other iPhone folks on their thoughts. If they have something to add, they'll post here.

Good luck!





Answer this