IDG Answers is a community of experts who are passionate about technology. Ask a question or answer one below.
Have you tried deleting all of your spooled files? I’m not sure it will resolve the issue, but it’s easy to try so it might be worth a try. Here is a step-by-step from Microsoft Answers:
“a) Click on Windows Vista/Windows 7 Start orb and type Command in start menu search field.
b) From the list select and right-click Command Prompt and select Run as administrator. (This will give you an elevated command prompt).
c) Type “net stop spooler” into command prompt window without the quotes and then press Enter.
You should get a confirmation that the print spooler is stopping.
d) Then type “del %systemroot%\System32\spool\prtiners\* /Q” without the quotes then press Enter.
e) Then type “net start spooler” without the quotes and then press Enter.
f) Type exit and press Enter to exit the elevated command window”