T
TheCount
Jun 14, 2013

How to fix Apple Mighty Mouse scrolling problem?

The scroll ball on my wired Mighty Mouse stopped moving up. It will move fine in all the other directions. Is there an easy way to fix this?

r
rcook12
06/17/2013

Get a lint-free alcohol prep pad and use it to clean the ball. Usually a little dirt/debris is the cause of this problem, and clean it off will fix it.

jimlynch
06/15/2013
Your best bet is to probably take it to an Apple store, and have them look at it. It's hard to give you a direct answer without seeing it or holding it. But the folks at the Apple store can probably help you out.

You can find a local Apple store with this page:

http://www.apple.com/retail/locator/
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