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fivehole
Mar 29, 2013

Windows 8 BSOD

I just got a BSOD in Windows 8: What can I do?

jimlynch
04/02/2013
You should note the search terms it presents you with, before it reboots. See this article for details:

Windows 8 Blue Screen of Death replaces crash details with a sad face
http://www.geek.com/news/windows-8-blue-screen-of-death-replaces-crash-d...

"As you can see in the images above, the uninformative page of text has gone. Instead you get a sad face depicted in text characters followed by a message telling you your PC couldn’t handle a problem.

A reboot is going to happen at this point, but if you want to find out what caused the problem you need to write down or remember the search term it presents you with. The two search terms I have seen suggested so far are “System Service Exception” and “HAL Installation Failed.” I doubt either will return that much useful information as they are both quite generic terms."
S
Sandro Villinger
03/29/2013

Yes, BSoD’s are still a reality in Windows 8, but d. The main cause for bluescreens are very poorly written drivers and applications or defective hardware. Even though most Vista-/7-era software work in Windows 8, there are exceptions. Oddly enough, a lot of the blue screens seem to occur when running Windows 8 on a Mac. Here are a few things you should do when the blue smiley keeps on coming back:

 

·         Look at the error message (i.e. HAL_INITIALIZATION_FAILED) and follow Microsoft’s advice: “search online later for this error”. Usually, the Windows 8 Answers forums are a good starting point.

·         Unplug as many devices as you can: For example, on Macs running Windows, the most common blue screen (“MacHalDriver.sys”), can simply be solved by disabling the secondary PnP-Driver. 

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