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rhager
May 21, 2012

Best remote support tool

Any suggestions on a good remote support tool? Any free options?

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rickyaliasgar
12/19/2012

Quality remote support tools can never be free though. However, you can try using gosupportnow remote access service. It is easy to use and costs only $19.95 / month. 

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ostinek
09/23/2012

Hi all, I found free tool, quite good ( have some basic functions): http://4websupport.com . It has less functions that others, but what is important - it's free. http://4websupport.com/api.html they have also API - interested is that it can be integrated with any web based system - via Iframes. You can create new ticket / message simply by request via iframe - so you can put iframe window inside your system's (for example) order page, you will be able to communicate with customers inside your system. Hope it will be useful.

jimlynch
05/22/2012
You might want to check out this comparison of remote desktop software:

https://en.wikipedia.org/wiki/Comparison_of_remote_desktop_software

There's quite a bit of information there, some of which you might find helpful.
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sandeepseeram
05/22/2012

Network Remote Support: try "n-able"

http://www.n-able.com/

 

 

Sandeep Seeram

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sandeepseeram
05/22/2012

Network Remote Support: try "n-able"

http://www.n-able.com/

 

 

Sandeep Seeram

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sandeepseeram
05/22/2012

1. Team Viewer

2. Remote Zilla

3. GotoAssist

 

Sandeep Seeram

 

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