Sep 06, 2016

What to do to get my Samsung Galaxy Note 7 replaced since it was recalled?

I just bought a Galaxy Note 7, and now there is a recall for um, a slight blowing up problem. I’m pretty stoked to get a Note 7, since it’s my first cutting edge Android device in years, but on the other hand I don’t really want exploding to be a legitimate concern when using it. What do I need to do with my Note 7 now that it has been recalled?
According to Samsung, "Galaxy Note7 owners can contact or visit the retail outlet where they purchased their device. If you bought your Note7 from, you should contact us at 1-800-SAMSUNG and we can help you. If you have any questions or concerns, contact us directly at 1-800-SAMSUNG."

On the Samsung Note 7 Recall page, there is contact information for each of the carriers if you need it.

So, if you just return the Note 7 to the store where you bought it, they should take care of it. Amazon is offering refunds to their customers WITHOUT requiring customers to return the Note 7 (guess they don't want a bunch of potentially exploding phones showing up at their facilities).

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