Apr 03, 2011

Problems with unified communications features and desktop virtualization?

I’ve heard that one of the big problems with desktop virtualization is supporting UC capabilities like voice, video. Any advice for how to make this work well? (Based in input from ITworld readers.)


The big issue with virtualization and UC is real-time communications. Since virtualization typically shares serial ports, network adapters, etc. between all the VMs on a system, it is possible to have several different servers running in different VMs contending for use of a given interface to the PBX or other communications media. The way to resolve this is to dedicate a specific Ethernet adapter, USB port or whatever interface you’re using for UC to that one VM, and use different ports for the other VMs on the system.

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