Jun 20, 2016

Why is tethering & hotspot not working?

I have a Motorola moto e prepaid has teathering & hotspot option let me create and connect devices and say the connection is good but anything the other devices get on online won't load all the way I have unlimited data talk n text on this phone is there anything I can do about this to allow my boyfriends phone to have the wifi hotspot access?
Many carriers deactivate the tethering function for phones on their network unless you pay an additional charge. Since you have an unlimited data plan, I suspect this might be the problem. The reasoning behind this is that otherwise, a lot of people would just cancel their home broadband and use their mobile data, which could create network congestion issues for other mobile customers. Check with your carrier to see if they allow tethering on your plan. It should be on their website.
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