Jun 10, 2016

How to reset iPod 5 without knowing Apple ID or Password?

How do I reset my iPod 5 that was given to me from a family member and they don't know the Apple ID or password?
Your family member will either need to recover their Apple ID and password. They can do that here (if they can't remember either their ID or password, start with the little blue "recover ID" link below the text box: https://iforgot.apple.com

If they purchased it from someone, Activation Lock requires that the original owner will need to remove the iPod from their account before you can use it. This is to prevent thieves from using stolen iPods and iPhones, and until the owner removes it from their account you will not be able to activate it.

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