To reset your iPod, follow these steps:
1.Slide the Hold switch to the locked position and then back again.
2.Press and hold the Play/Pause and Menu buttons together until you see the Apple/iPod logo (about six to eight seconds). You might need to repeat this step.
If you still can't reset your iPod, follow these steps:
1.Plug your iPod into a power adapter and plug the power adapter into an electrical outlet.
You can also plug your iPod into your computer. Make sure that the computer is on and isn't set to go to sleep.
2.Try to reset your iPod again.