Jan 18, 2016

How to activate iPhone 5S without email and password?

my daughter has my husbands iphone 5s we have taken to Spark NZ to reset phone. We can not activate it as my husband has forgotten his password and his email account he never uses and we cant seem to log into it. Please help as we can not use. can the email be reset to this one I'm using so we can re set up
You can retrieve the Apple ID and reset the password, but you do need the email address that the id was registered under. Try contacting Apple Support for assistance. You can find their support contact info through https://support.apple.com/en-us/HT204169
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