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dbrown
Nov 17, 2011

Uh-oh, Backify cloud storage disappears, along with lots of data. What can be done now?

Ok, so I signed up for Backify's service last month - 5 bucks for 512GB of cloud storage seemed too good to pass up. So I didn't pass, and the only "too good" turned out "to be true". As far as I can tell, everything is just gone, poof, like a bad magic trick. I don't think I actually lost much if anything, but that is only because not much time passed since I started using Backify, and all my stuff was saved on memory sticks and a few SD cards. It is still a pain because the data is dispersed, but I feel sorry for anyone who actually depended on Backify. Does anyone know of a way to recover the data that was "in the cloud"?

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pwarren
11/18/2011

That is a bummer, but it looks like whether you intended to or not, you had multiple copies of your data.  This is a key to avoiding disaster, but of course it becomes a balancing act between constant back-ups or accepting the risk of longer intervals between backing up data and accepting the increased risk of data loss.  Hopefully there will be some help coming for those people that had data stored on Backify from Livedrive,the company that provided the cloud storage backend, but I wouldn't hold my breath.  From the press I've seen, Livedrive and Backify seem to have build up a lot of animosity, and Livedrive has no motivation to assist Backify customers.  Like you said in your post, it was too good to be true. 

jimlynch
11/17/2011
Hi dbrown,

Very sorry to hear that you had a bad experience like that. Yeah, sometimes thinks are too good to be true and it can be a painful lesson to learn.

You might want to read this article about Backify and heed some of its advice (remove their backup software, etc.). I hope you find it useful.

You Should Probably Stop Using Backify
http://lifehacker.com/5860098/you-should-probably-stop-using-backify

"When we told you guys about Backify, we mentioned that 512GB for free seemed like too good of a deal to be legit, even if they were re-selling the Livedrive service. Turns out we were right, and Livedrive has since cut off access to Backify."
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