Nov 25, 2015

How to fix iPad Pro that is unresponsive after charging?

Sometimes after charging overnight, my wife’s iPad Pro is unresponsive, the screen is dark and tapping the screen or pushing buttons does nothing. How can I fix this for her when it happens?
This is a wide spread issue. Apple is aware of it and is investigating the problem. For now they recommend to force restart the iPad by holding both the Sleep and Home buttons together until you see the Apple logo (about 10 sec).
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