Should ISPs be regulated like a public utility?
I think it’s fair to say that of all businesses that most people must regularly deal with, ISPs are among the most disliked. Heck, Comcast has even been named the most hated company in America. This is because of a number of reasons, primarily poor customer service, expensive broadband service, price gouging, and lack of options in most markets. At this point, broadband service is as necessary as a telephone line from many people, and more so for some. Other necessary services, such as water, telephone and electric service are regulated as public utilities, and you never hear the level of complaints about them that you do about ISPs. Would it make sense to regulate ISPs like any other utility?
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