Oct 19, 2015

How to get reimbursed if I paid out of pocket to repair delaminating MacBook screen?

It seems that Apple has finally acknowledged what thousands of MacBook owners have known for some time - there were a lot of defective screens that were delaminating through no fault of the owners. It’s great that Apple will start repairing these defective MacBooks under warranty, but what about those of us who Apple forced to pay for the same repair ourselves? Are we just out of luck, even though we were victims of the same defect?
From what I've seen there has not been an announcement of an official recall, but there are reports that Apple has internally issued notice of a "quality program" that finally addresses customers' problems with the anti-reflective coating on some Retina displays delaminating or peeling off.

According to an article on Mac Rumours, people who already paid for a repair may be able to get a refund through AppleCare. Relevant section of article:

"Apple will replace Retina displays on affected MacBook or MacBook Pro models for free within three years from the date of original purchase, or one year from October 16, 2015, whichever is longer. Affected customers that have already incurred out-of-warranty costs may be eligible for a refund through AppleCare support.

Affected customers can book an appointment with a Genius Bar or visit an Apple Authorized Service Provider to determine if their MacBook is eligible for coverage. Apple does not currently plan on announcing the Quality Program publicly on its support website, according to sources, but may contact some customers directly."
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