Aug 03, 2015

Hard reset on new ipod, don't know previous user same or password?

Sveta has the right answer for this, but here's a link to Apple's iPod support page in case you need it later:
You'll need the previous owner to deactivate it from their account, it’s meant as a security precaution against theft of devices. Your best bet is to contact the previous owner.
You can give this a shot as well.
“Just put the iPad in Dfu mode. Hold down the home and power button for 15 seconds connected to the iTunes. iTunes will detect an iPad in recovery mode. Restore the iPad this will delete all the content in the iPad making it like a brand new device. Once it's finished you can sign in with your apples and use iCloud etc.”
Answer this