How to stop false disconnect of Axis surveillance cameras?
We use about 16 Axis cameras at our location for surveillance within the facility (outside, we have a separate system that runs on its own subnet.) During the last month, four of these devices were recently implemented but we started having issues. Managers and a few of us in IT use the Axis client to view the video feed at different points during the day and we also have a few workstations that solely run this client.
I know for a fact that the cameras are not losing connection but the camera station will regularly show some of the cameras as disconnected. Sometimes all appear as disconnected.
We can still ping the devices as well as connect to the web access console so I can verify they are still connected. Does anyone know why this happens and what I can do to prevent it?
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