Jul 23, 2015

How to reset ID and Password where previous owner is not available?

Dear Sir

please help to reset my new purchased 2nd hand iphone where 1st owner did forget or cant' recollect his ID n Password
Unfortunately you need the previous owner to deactivate it from their account, it’s meant as a security precaution against theft of devices. Your best bet is to contact the previous owner and have them reset the apple id/password through https://iforgot.apple.com/password/verify/appleid

There are a number of threads online with the following workaround, but not sure if it works.

“Just put the iPad in Dfu mode. Hold down the home and power button for 15 seconds connected to the iTunes. iTunes will detect an iPad in recovery mode. Restore the iPad this will delete all the content in the iPad making it like a brand new device. Once it's finished you can sign in with your apples and use iCloud etc.”
Dear Sir/Madam
thank you very much for your advice , I will try to contact first with previous owner if he don,t response then will follow dfu mode restore i tune .

Will be highly obliged if have there any more idea with you .

Thanks and best regards


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