Jul 16, 2015

How to fix Windows 8.1 problem - unresponsive and no sound after starting up PC.

when i switch on windows 8.1 desktop comes up but when i click on anything nothing happens there is no sound as well
Thanks for that but I fixed it I held the on off button down for about 30 seconds an it started normally
Happy it's working
Try login in under safe mode and check what you have loading under startup items (under task manager>startup). The sound issue is most likely related to the freezing and will fix itself once machine is back to normal. If not check and update the sound driver under Manage.
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