Apr 08, 2015

Are inner scroll bars a bad UX?

My bank rolled out some changes to the UX for its bill payment page. It's really hard to use, and it made me wonder how common of a practice is using vertical scroll bars on an inside a page? The presentation was awkward, and it took a bit to figure out. But maybe it's just me? (By the way, I love my bank, and the site works just fine, but the design, not so much.) Thanks!
I'm not a big fan of it, but some people might like it. You might want to drop your bank a note and let them know how you feel. It could be of use to them to know what their customers think about for future redesigns.
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