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A gal in our office got an email claiming to be from the Post Office about a package she had ordered. Kind of stupid - how would the post office get your email address? Anyway, the malware goofed up the Symantec protection she had on her machine but I was able to run Microsoft Security essentials to fight the malware and remove it from the computer. It took a couple of hours to resolve. Apparently Symantec Antivirus ignores malware, which makes it pretty useless nowadays, at least in our case. She was running Windows 7 so it was not too difficult to clean; had she been running XP we would have ended up rebuilding it from scratch.