Feb 09, 2015

New laptop. Loading a driver for my phone have now only a blank screen when I boot up. Help

The chance is that you installed the incorrect driver for your phone on the computer.
Try to uninstall it then search the correct driver to install.
Hope this tool (http://bit.ly/driver-updater-and-finder) can help you complete the driver removal and reinstallation.

Firstly, uninstall the phne driver
After the removal, rescan your computer for a correct driver to download and install.
You didn’t mention what OS you are using, so I’m going to assume it is a version of Windows. Check out this Microsoft trouble shooter that covers hangs with Windows 7, 8, and 8.1. https://support.microsoft.com/kb/2681286
Answer this