Cricket now allows the "hotspot" function with the additional charge of $10 per line, per month. The problem is that even though you pay it, the function is removed from the phone altogether by the latest update that we received. I have contacted cricket and they cannot help, they direct you to motorola. They acknowledge the problem and their awareness of it. but they still show our devices as able to perform the function. Cricket will not refund the charge in any event. This answer was provided as information, not a solution. I am still looking and will post it, if I find anything.