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Sep 17, 2014
iOS

How to remove previous owner's Apple ID on iPod 5?

No way of getting previous owner's details. Restored and updated software could not go any further. Wants owner's apple ID! Any ideas? What if the person died and items sold off ! Devices useless.

N
Best answer
09/17/2014

According to Apple, you need to have the previous owner log in and remove the device from their Apple ID. However, you might be able to put it into recovery mode and reset it. There is an older question about this on ITworld. I copied and pasted one of the answers to that question below. 

 

"Place iPod in DFU mode then connect to itunes.  By doing that, itunes will recognize it as a device in recovery mode and allow you to do a complete wipe and reinstall of the iOS.  You will have to wipe the device and update it to the current firmware to bypass the previous owners password.  To place it in DFU mode, turn it off, plug it into the computer, hold down the power button as soon as it is plugged in, when the apple logo comes up then press the home button (while still holding the power button,) once the apple logo goes away release the power button and then keep holding the home button until you see that itunes recognizes a device in recovery mode, then select restore.  You have to be connected to the internet and if the serial number is blogged by Appl then this will not work. If it's too hard to get it in DFU mode (better instructions are online,) you can place it into recovery mode by turning it off, hold the home button while you plug it into the computer and keep holding the home button until the connect to itunes animation appears on the iPod.  If you choose that method, the first restore may fail and you will have to do it 2 or 3 times but both methods will work to bypass the previous owner's password."

http://www.itworld.com/answers/topic/personal-tech/question/how-remove-p... 

 

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Number6 09/17/2014
06/29/2016
I don't know previous Apple ID and password
06/08/2016
How can I remove apple id as my password blocked and I have no access to my previous email address due to left work.
06/10/2016
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06/10/2016
Salam Masud I don't understand your reply as I said earliear I have no access to my previous email nor I remember my securities questions.
05/11/2016
I don't know Apple ID and password, because my daughter has forgotten them. The IPhone can't be set.
07/19/2015
So my wife finds this iPad air in the parking lot where she works at, we've had it for some time now and recently I went and tried to reset it to factory specs. Then when I get to the part for the Apple I.D obviously I won't be able to get it since we don't know who lost it. Is there any way to hack this problem and get it back to a functioning computer once again or is it true that I now have an iPad paperweight.
01/01/2015
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12/23/2014
I receive a iPhone 6 as a present from my Grandmother, who got it from a friend who has unfortunately pass away.Is there any other way I can bypass the previous owners apple ID??
09/17/2014
You may be stuck. This page has info on how to remove a previous owner, but it seems to require their login information:

http://support.apple.com/kb/TS4515
N
Best answer
09/17/2014

According to Apple, you need to have the previous owner log in and remove the device from their Apple ID. However, you might be able to put it into recovery mode and reset it. There is an older question about this on ITworld. I copied and pasted one of the answers to that question below. 

 

"Place iPod in DFU mode then connect to itunes.  By doing that, itunes will recognize it as a device in recovery mode and allow you to do a complete wipe and reinstall of the iOS.  You will have to wipe the device and update it to the current firmware to bypass the previous owners password.  To place it in DFU mode, turn it off, plug it into the computer, hold down the power button as soon as it is plugged in, when the apple logo comes up then press the home button (while still holding the power button,) once the apple logo goes away release the power button and then keep holding the home button until you see that itunes recognizes a device in recovery mode, then select restore.  You have to be connected to the internet and if the serial number is blogged by Appl then this will not work. If it's too hard to get it in DFU mode (better instructions are online,) you can place it into recovery mode by turning it off, hold the home button while you plug it into the computer and keep holding the home button until the connect to itunes animation appears on the iPod.  If you choose that method, the first restore may fail and you will have to do it 2 or 3 times but both methods will work to bypass the previous owner's password."

http://www.itworld.com/answers/topic/personal-tech/question/how-remove-p... 

 

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