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MrsMith
Aug 21, 2014

How to troubleshoot laptop that isn’t charging when plugged in?

My HP Windows 7 laptop has stopped charging when it is plugged in. I like the laptop ok, although I don’t care for the AC jack. How can I narrow down the problem to see if I just need a new battery or if it is something else (like the crummy AC jack)?

jimlynch
08/26/2014
I suggest heading to the manufacturer's site to see if they have a troubleshooting page that covers this. Someone else may already have had the same problem.
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Techvedic
08/22/2014

Hi,

 

I think you should be change your laptop jack or your charger.

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