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I’m not sure why Verizon pulled the rug out from under all the Chromebook Pixel owners aside from simply not caring about people who aren’t paying them an ongoing monthly fee. Seriously, what are people going to do? I’m sure there are “mediation only” clauses buried in the fine print of the contract, and what is the monetary value you could get even if you won? I’m guessing $100 or so after putting in all that time and effort. Class action? Probably not enough people and I’d also bet there is a clause in the contract that required you waive that right as part of the TOS. Basically Verizon can screw people over and laugh about it because consumer rights have become so limited in the US.
However, all is not lost. Google is offering a $150 credit to all affected Chromebook Pixel owners. You have to ask for it though. Give Google’s Chromebook customer service a call and ask about it, and they should hook you up. https://support.google.com/chromebook/#topic=3399709