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bryanmwangi
Jun 15, 2014

My Windows 8.1 won’t boot: What can I do?

Big dilemma here!!! Every time i boot the laptop, the windows start-up logo comes up then an error massage pops up and the computer restarts its self.

i tried using the Windows media CD to Jump to “Repair your PC”.

I tried the “Refresh your PC” setting... that didn't work.

I Tried the “System Restore”... it couldn't find any restore points (yet I'm sure they should be there)

I tried “Automatic Repair”... that didn't work.

 

Is there any way to repair the OS without loss of the data?..

jimlynch
06/18/2014
You might want to check the Windows 8.1 support page from Microsoft:

http://support.microsoft.com/product/windows/windows-8-1
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catamount
06/15/2014

What error message is popping up?

Answer this