Apr 22, 2014

Windows 8 problems booting up

Hi, have been using PC today no problem then it froze up. After about an hour it still wasnt doing anything so I held down the power button to turn off. I have since switched it back on. The screen with the PC make logo comes up, with the hit delete button for startup etc etc, then it goes to a windows screen with the logo and then the circle of swirling dots, and then after 30 seconds or so the sreen goes black with only the white pointer for the mouse which does still move when the mouse is moved. Is there any way I can boot in safe mode etc. Any help would be great appreciated. Gareth

I can't help you directly, but here's a link to Microsoft's support site:


There might be some helpful information there for you.
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