Feb 18, 2014

Issues copying apps from old Android phone backup to the new Adroid phone

I had a problem with my S4 and had to swap for a new phone. I did a back up thru Kies 3 which has backed up all the data. However When I restored the backup to the new phone I see a warning the items can be restored only to a same device.

I have navigated to backup folder of the old phone and do see all the applications backed up. I dont have the old phone with me now.

Is there a way I can restore the app from the back folder to the new phone

Sorry, I can't help with this but you might want to check Samsung's support page for possible help information.

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