IDG Answers is a community of experts who are passionate about technology. Ask a question or answer one below.
Thank you BOTH for all your help. I did download Google keyboard but was never able to see a field to enter the abbreviation to trigger the full phrase. It only showed a field to type out the phrase, itself.
Unfortunately, my phone apparently lost its ability to connect to the T-Mobile network on Sunday. The tech support instructed me to erase the phone. After I did this, the internet still would not work and I was left with a blank phone.
On Tuesday I called tech support again and was informed they had just discovered there is a major outage in my area and that it was the network -- not my phone -- that was af fault.
At some point I'll probably reinstall Google Keyboard and give it another try.