Feb 09, 2014

Samsung Galaxy S3 keyboard doesn't accept password

The keyboard of my Samsung Galaxy S3 doesn't appear to enter the password so I can't enter the password to get in. Is there any solution other resetting to factory setting which results in losing the data?

You can boot it in safe mode to find out if It could make the keyboard function in that state. Just turn the phone off completely and then start it back on and while it’s booting, keep on tapping the Menu key (left of the Home key) until the phone has booted successfully.
Of course, you will be prompted to enter your password, so try. If the phone still won’t respond when you touch any of the letters, it’s a possible issue with the digitizer but there’s also a possibility it’s a firmware problem.For more details you can check at Samsung India site in its support option.
You might want to contact Samsung about this and ask them if they can help.


I’m not sure from your question whether your keyboard is not working at all, or you are just unable to enter your password. If it is not entering characters at all, you may have to send it in for repair. I know that there have been some issues with Swype lately on some Galaxy models, but if it is completely unresponsive so that you can’t get in to change keyboard settings, there isn’t much you can do. If it’s not accepting your password but is entering characters, that’s a bit of a head scratcher. Could someone such as a sibling or co-worker who likes to play tricks have changed your password? If not, then you are probably going to have to do a hard reset. Even so, you shouldn’t lose your data on your SD card, and all your contacts should be backed up with your google account (depending on which services you use), so it shouldn’t be THAT big of a deal. Good luck. 

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